>FAQ<

1. Where is Jiagia Studios located?

Jiagia Studios is based in San Antonio, operating within San Antonio and Austin Texas.

 

2. How can I contact Jiagia Studios customer support?

For any inquiries or assistance, you can reach out to our customer support team via email at contact@jiagia.com. We strive to respond to all customer inquiries promptly.

 

3. Do you offer international shipping?

At the moment we do not. We are working hard to be able to provide our products to our international customers. 

 

4. What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer payment options through PayPal for added convenience and security.

 

5. What is your return/exchange policy?

We currently do not offer a return/exchange policy as all of our purchases are final. 

 

6. How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment. If you have any concerns or need assistance with tracking your order, please contact our customer support team.

 

7. What sizes are available for your clothing?

We offer a range of sizes to cater to different body types. Please note that the size guides are general, and sizes may vary slightly between different fabrications. All sizes are based on USA sizing standards. For more information, please email JiagiaStudios@gmail.com.

 

8. Can I cancel or modify my order after it has been placed?

We strive to process and ship orders quickly. If you need to cancel or modify your order, please contact us as soon as possible. While we cannot guarantee changes or cancellations, we will do our best to accommodate your request.

 

9. How can I stay updated on new product releases and promotions?

To stay informed about our latest product releases, promotions, and exclusive offers, you can sign up for our newsletter on our website. You can also follow us on social media platforms such as Instagram and Facebook for regular updates.

 

10. Do you offer wholesale opportunities?

Yes, we offer wholesale opportunities for retailers and businesses interested in carrying Jiagia Studios products. For more information about wholesale partnerships, please reach out to us at contact@jiagia.com.

If you have any additional questions or need further assistance, please don't hesitate to reach out to our customer support team. We are here to help!